Privacy Policy
Effective Date: June 21, 2026 | Last Updated: June 21, 2026
1. Introduction and Who We Are
Welcome to Dewey's Pizza. We are a food service business operating in the United States, committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy applies to all personal information we collect through our website cafedeweys.click, our online ordering system, our in-store services, and any other interactions you may have with us.
At Dewey's Pizza, we understand that your privacy is important. Whether you are placing an order, browsing our menu, signing up for promotions, or simply visiting our website, we want you to feel confident that your personal data is being handled responsibly and in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), among other relevant state and federal regulations.
This Privacy Policy is incorporated into and forms part of our Terms of Service. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1.1 Contact Details
For all privacy-related inquiries, requests, or concerns, you may contact us using the following information:
- Business Name: Dewey's Pizza
- Email Address: [email protected]
- Website: cafedeweys.click
2. Information We Collect
We collect various categories of personal information in order to provide you with the best possible food service experience. The categories of information we collect depend on how you interact with us — whether through our website, in person, via phone, or through third-party delivery platforms.
2.1 Personal Identification Information
When you create an account, place an order, sign up for our newsletter, or otherwise interact with our services, we may collect the following personal identification information:
- Full name
- Email address
- Phone number
- Billing address and delivery address
- Date of birth (where provided for age verification or promotional purposes)
- Username and password (for account holders)
- Payment information (processed securely through third-party payment processors; we do not store full card details)
2.2 Order and Transaction Information
When you place an order through our website or in-store, we collect:
- Details of items ordered (menu selections, customizations, quantities)
- Order history and transaction records
- Payment method type (e.g., credit card, debit card, digital wallet)
- Special dietary requests or preferences you voluntarily share
- Delivery preferences and instructions
- Promotional codes or loyalty points used
2.3 Usage and Technical Data
When you visit our website cafedeweys.click, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referring URL (the website you came from)
- Pages visited on our website and time spent on each page
- Clickstream data and navigation patterns
- Date and time of your visit
- Errors encountered during your session
2.4 Device Information
We may collect information about the device you use to access our website or services:
- Device type (desktop, mobile, tablet)
- Device identifier or mobile advertising ID
- Screen resolution and display settings
- Mobile network information (where applicable)
2.5 Cookie and Tracking Data
We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website. Detailed information about our use of cookies is outlined in Section 8 of this Privacy Policy and in our separate Cookie Policy, available on our website.
2.6 Communications Data
If you contact us by email, phone, or through our website contact form, we may collect and retain records of those communications, including:
- The content of your message or inquiry
- Your contact details provided in the communication
- Our responses to you
- Records of any complaints or feedback submitted
2.7 Voluntary Information
You may voluntarily provide us with additional information through surveys, contests, promotions, loyalty programs, or when leaving reviews. This may include opinions, preferences, photographs, or other content you choose to share with us.
2.8 Information We Do Not Collect
We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account credentials, precise geolocation data beyond what is necessary for delivery, or biometric data, unless specifically required and disclosed for a particular service.
3. How We Use Your Information
We use the personal information we collect for specific, legitimate business purposes. We will not use your information in any manner inconsistent with this Privacy Policy without providing you prior notice and, where required, obtaining your consent.
3.1 Service Provision and Order Fulfillment
The primary purpose for collecting your personal information is to fulfill your orders and deliver our food services effectively. This includes:
- Processing and confirming your food orders
- Coordinating delivery or pickup arrangements
- Communicating order status updates via email or SMS
- Processing payments and issuing receipts
- Managing your account and order history
- Responding to customer service inquiries and resolving issues
3.2 Analytics and Service Improvement
We analyze usage data and aggregated customer information to continually improve our services:
- Understanding how customers use our website and which features are most popular
- Analyzing ordering patterns to improve our menu and service efficiency
- Conducting internal research and business analytics
- Testing and developing new features or menu items
- Monitoring website performance and diagnosing technical issues
3.3 Marketing and Promotional Communications
With your consent (where required by law) or on the basis of our legitimate interests, we may use your contact information to:
- Send you promotional emails about special offers, discounts, and new menu items
- Inform you about loyalty programs and reward opportunities
- Invite you to participate in surveys or contests
- Deliver targeted advertising based on your preferences and browsing behavior
- Send you seasonal promotions and birthday offers (where you have provided your date of birth)
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails, or by contacting us directly at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders.
3.4 Legal and Compliance Purposes
We may use your personal information to:
- Comply with applicable federal and state laws and regulations
- Respond to legal processes, court orders, or government requests
- Enforce our Terms of Service and other agreements
- Detect, prevent, and investigate fraud, unauthorized activity, or security incidents
- Protect the rights, property, and safety of Dewey's Pizza, our customers, and the public
4. Legal Basis for Processing Your Information
While the United States does not have a single overarching federal privacy law equivalent to the European GDPR, we operate within the framework of applicable US federal and state laws. The legal grounds upon which we process your personal information include:
| Legal Basis | Description | Examples |
|---|---|---|
| Contractual Necessity | Processing necessary to fulfill an agreement with you | Processing orders, managing delivery, sending order confirmations |
| Legitimate Interests | Processing in our legitimate business interests that do not override your rights | Website analytics, fraud prevention, improving services |
| Legal Obligation | Processing required to comply with applicable law | Tax records, responding to regulatory requests |
| Consent | Where you have given explicit consent for specific processing | Marketing emails, non-essential cookies |
5. Sharing Your Information with Third Parties
We respect the confidentiality of your personal information. We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes without your explicit consent. However, we do share information with trusted third parties in the following circumstances:
5.1 Service Providers and Business Partners
We work with a carefully selected group of third-party service providers who help us operate our business and deliver services to you. These may include:
- Payment processors — to securely process credit and debit card transactions
- Delivery and logistics partners — to coordinate food delivery to your location
- Email marketing platforms — to send promotional communications and newsletters
- Website analytics providers (e.g., Google Analytics) — to analyze website traffic and usage
- Cloud hosting and IT infrastructure providers — to host and maintain our website and systems
- Customer service platforms — to manage customer inquiries and support tickets
- Online ordering platforms — if we use third-party systems to receive and process orders
All service providers are contractually required to use your personal information only for the specific purposes we authorize, to maintain appropriate security measures, and to comply with applicable privacy laws.
5.2 Legal Requirements and Law Enforcement
We may disclose your personal information if we believe in good faith that such disclosure is necessary to:
- Comply with a legal obligation, court order, subpoena, or government request
- Enforce our Terms of Service or other contractual rights
- Protect the safety or security of our customers, employees, or third parties
- Investigate, detect, or prevent fraud or criminal activity
- Respond to an emergency affecting the life, health, or safety of any person
5.3 Business Transfers
In the event that Dewey's Pizza undergoes a business transaction such as a merger, acquisition, sale of assets, or corporate restructuring, your personal information may be transferred to the successor entity as part of that transaction. We will provide you with notice of any such transfer and your choices regarding your information if and when such a transaction occurs.
5.4 With Your Consent
We may share your information with other third parties when we have obtained your explicit consent to do so, as disclosed at the time of collection.
6. Data Security
The security of your personal information is a top priority for Dewey's Pizza. We implement a range of technical, organizational, and administrative security measures designed to protect your information against unauthorized access, disclosure, alteration, loss, or destruction.
6.1 Technical Security Measures
- SSL/TLS Encryption: Our website uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
- Secure Payment Processing: All payment transactions are processed through PCI-DSS compliant payment processors. We do not store full payment card details on our systems.
- Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis.
- Firewalls and Intrusion Detection: We employ firewalls and security monitoring tools to detect and prevent unauthorized access to our systems.
- Data Encryption at Rest: Sensitive data stored in our systems is encrypted using industry-standard encryption methods.
6.2 Organizational Security Measures
- Regular staff training on data privacy and security best practices
- Background checks and confidentiality agreements for employees with access to personal data
- Regular review and updating of security policies and procedures
- Incident response procedures to address data breaches promptly and in accordance with applicable law
6.3 Limitations
While we take security very seriously and implement extensive measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you have reason to believe that your personal information has been compromised, please contact us immediately at [email protected].
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable US state data breach notification laws.
7. Your Privacy Rights
Depending on your state of residence in the United States, you may have certain rights regarding your personal information. We are committed to honoring these rights and facilitating your ability to exercise them.
7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:
| Right | Description |
|---|---|
| Right to Know | You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the purposes for collection, the categories of sources, and the categories of third parties with whom we share it. |
| Right to Delete | You have the right to request that we delete personal information we have collected about you, subject to certain exceptions provided by law. |
| Right to Correct | You have the right to request that we correct inaccurate personal information we maintain about you. |
| Right to Opt-Out of Sale or Sharing | You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. |
| Right to Limit Use of Sensitive Information | You have the right to direct us to limit the use and disclosure of your sensitive personal information to specific purposes. |
| Right to Non-Discrimination | We will not discriminate against you for exercising your CCPA rights. We will not deny services, charge different prices, or provide lower quality services because you exercised your privacy rights. |
7.2 General Rights for All US Customers
Regardless of your state of residence, we honor the following requests as part of our commitment to privacy best practices:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete information about you.
- Right to Deletion: You may request that we delete your personal information, subject to applicable legal exceptions.
- Right to Data Portability: Where technically feasible, you may request that we provide your personal information in a structured, machine-readable format.
- Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.
7.3 How to Exercise Your Rights
To exercise any of the rights described above, please submit a request to us by:
- Email: [email protected] with the subject line "Privacy Rights Request"
- Website: cafedeweys.click
We will verify your identity before processing your request. For California residents, we will respond to verifiable consumer requests within 45 days, as required by the CCPA/CPRA. We may extend this period by an additional 45 days where necessary, with prior notice.
Authorized agents may also submit requests on your behalf, provided they present appropriate written authorization or a valid power of attorney.
8. Cookies and Tracking Technologies
Our website cafedeweys.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and deliver relevant marketing content.
8.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter them whenever you visit the site or navigate from page to page.
8.2 Types of Cookies We Use
- Essential/Strictly Necessary Cookies: Required for the basic functionality of our website, such as maintaining your session when you place an order. These cookies cannot be disabled without affecting core website functions.
- Performance and Analytics Cookies: Used to collect anonymous information about how visitors use our website, including which pages are visited most frequently. We use tools such as Google Analytics for this purpose.
- Functionality Cookies: Allow our website to remember your preferences (such as your location for delivery estimates) and provide enhanced, personalized features.
- Marketing and Advertising Cookies: Used to deliver advertisements relevant to you and your interests, and to limit the number of times you see an advertisement. These cookies may be set by us or by our advertising partners.
8.3 Managing Cookies
You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders.
For more detailed information about our use of cookies, including a full list of cookies used on our site and instructions on how to manage them, please refer to our full Cookie Policy available on our website at cafedeweys.click.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
9.1 Retention Periods
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 3 years after last activity | Service provision; legal compliance |
| Order and Transaction Records | 7 years | Tax and accounting obligations under US law |
| Payment Information | Processed in real-time; not stored beyond transaction | PCI-DSS compliance |
| Marketing Preferences | Until you opt out or 3 years after last interaction | Marketing compliance |
| Website Usage Data / Analytics | Up to 26 months | Analytics and service improvement |
| Customer Service Communications | 3 years from date of communication | Quality assurance; dispute resolution |
| Cookie Data | As specified in our Cookie Policy | Varies by cookie type |
When personal information is no longer required for the stated purposes, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
10. Children's Privacy
Dewey's Pizza is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. Our online ordering services are directed at individuals who are at least 13 years old, and we strongly recommend that individuals under 18 use our website only under the supervision of a parent or guardian.
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly solicit or collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take prompt steps to delete such information from our records.
Certain features of our website, such as creating an account or participating in promotional programs, are intended for users who are 18 years of age or older. By using these features, you represent and warrant that you are at least 18 years of age.
11. International Data Transfers
Dewey's Pizza is a United States-based business and your personal information is primarily collected, stored, and processed within the United States. Our servers and primary systems are located in the United States.
However, some of our third-party service providers (such as analytics platforms, email marketing services, or cloud hosting providers) may operate in countries outside the United States. When personal information is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law.
If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. Privacy laws in the United States may differ from the laws of your country of residence. By using our website and services, you consent to the transfer of your information to the United States and its processing there in accordance with this Privacy Policy.
12. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, or integrated services (such as third-party food delivery platforms, social login options, or payment gateways) that are not operated or controlled by Dewey's Pizza. This Privacy Policy applies only to our website and services.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party platforms you interact with. Clicking on a third-party link from our website is entirely at your own discretion and risk.
13. Your California Privacy Rights — Additional Disclosures
In addition to the rights described in Section 7, California residents are entitled to the following additional disclosures pursuant to the CCPA/CPRA:
13.1 Categories of Personal Information Collected in the Past 12 Months
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email, IP address, phone number | Yes |
| Customer Records | Billing and delivery address, order history | Yes |
| Commercial Information | Products purchased, ordering preferences | Yes |
| Internet Activity | Browsing history on our website, clickstream data | Yes |
| Geolocation Data | Delivery address (general area only) | Limited |
| Inferences | Customer preferences derived from order history | Yes |
| Sensitive Personal Information | Payment card data (processed by third parties only) | Limited |
13.2 "Do Not Sell or Share My Personal Information"
California residents have the right to opt out of the sale or sharing of their personal information. We do not sell personal information for monetary compensation. However, certain uses of cookies and third-party advertising tools may constitute "sharing" under the CPRA. To exercise your right to opt out of such sharing, please contact us at [email protected] or manage your cookie preferences through our website.
14. How to File a Complaint
If you have a concern about how we handle your personal information and you are not satisfied with our response, you have the right to file a complaint with the relevant data protection or consumer protection authority.
14.1 California Residents
California residents may file a complaint with the California Privacy Protection Agency (CPPA):
Website: cppa.ca.gov
This agency is responsible for enforcing the CCPA/CPRA and handling consumer privacy complaints.
14.2 Federal Consumer Protection
All US consumers may file complaints with the Federal Trade Commission (FTC), which enforces federal consumer protection laws including the FTC Act:
14.3 State Attorney General Offices
Depending on your state of residence, you may also be able to file a complaint with your state Attorney General's office regarding violations of state consumer protection or privacy laws. We encourage you to contact us first to allow us the opportunity to resolve your concern before escalating to a regulatory body.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date, and, where required by law, we may notify you by email or through a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
The most current version of this Privacy Policy will always be available at cafedeweys.click.
16. Contact Us About This Privacy Policy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are committed to addressing your inquiries promptly and transparently.
When contacting us about a privacy matter, please include sufficient information to help us identify your records and process your request efficiently, such as your full name, email address, and the nature of your request. We aim to respond to all privacy inquiries within 30 days of receipt.
This Privacy Policy was last reviewed and updated on June 21, 2026. Dewey's Pizza — cafedeweys.click — All Rights Reserved.